Swedish Medical Center Self-Pay Representative in Edmonds, Washington


Swedish Medical Center is looking for a Self-Pay Representative (1.0, Days) to work in Patient Accounts Lab Outreach at Swedish Edmonds in Edmonds, Washington.

The Self-Pay Representative is responsible for following up and collecting on patient balance accounts effectively and in a timely manner.

In this position you will:

  • Review current collection activity on patient balance accounts

  • Respond to all incoming phone calls and mail concerning problems on patient balance accounts

  • Make outgoing calls to patients to request payment

  • Coordinate all phases of outsourced self-pay accounts

  • Identify, process and monitor any bankruptcy accounts in system

  • Review and process all financial assistance applications


Required qualifications for this position include:

  • High School diploma or equivalent

  • Experience in credit/collections in a medical office or other health care setting

Preferred qualifications for this position include:

  • Course work in office/business administration

About the Edmonds Campus:

Swedish/Edmonds (formerly Stevens Hospital) has been providing sound and thoughtful care for patients in the greater Seattle area for more than 45 years. We pride ourselves in employing only the most qualified and caring professionals. We are not simply a hospital or a workplace. We are a family. We are a community. Our mission is to improve the health and well-being of the community through local, high-quality and compassionate health care services. On Sept. 1, 2010, Stevens joined the Swedish family and became Swedish/Edmonds to create an innovative, regional health-care delivery network that provides more local services, while giving residents greater access to the latest medical treatments and the comprehensive services of the Swedish system.

The Swedish/Edmonds campus includes:

  • 217 licensed beds

  • 450 of the most qualified physicians and specialists on medical staff

  • 1,400 staff including clinical and non-clinical personnel

  • Full scope of medical and surgical services, including Level IV Trauma emergency medicine, diagnostic, treatment and support services

We offer a full comprehensive range of benefits — see our website for details


Our Mission

Our Non-Profit Mission: Improve the health and well-being of each person we serve.

About Us

Since 1910, Swedish has been a hallmark of excellence. Swedish has grown to become the largest non-profit health provider in the Greater Seattle area with 11,000 employees, more than 2,800 physicians and 1,700 volunteers. Swedish is committed to being the best place to receive care, and also the best place to work. We reward our employees with generous compensation and benefits, individualized orientation, education and a supportive work environment. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Billing / Insurance

Location: Washington-Edmonds

Req ID: 152224