Swedish Medical Center Clinic Administrator II - Heart And Vascular Clinic in Seattle, Washington
Swedish Medical Group is looking for a Clinic Administrator II (1.0 FTE, Days) to work in the Heart And Vascular Clinic in at Swedish Cherry Hill in Seattle, WA. .
The Clinic Administrator II provides ongoing leadership for the development and implementation of management and patient care systems to assure cost-effective and quality operations of multiple clinics.
In this position you will:
Works closely with the Director of Operations and the Clinic Medical Director(s) to ensure that expectations of thepatients and providers are met
Oversee the daily operations of the support staff in the clinic, including access, scheduling, patient flow,telephones, information systems, medical records and patient care to ensure maximum service to patients
Develop and maintain an effective organizational structure to facilitate clinic goals; manage recruitment, retention,training, compensation, and performance management of all clinic support staff
Analyze monthly operational reports and statistical data on patient levels and revenues. Recommend andimplement process improvement plans to address areas of deficiency
Develop, monitor and adhere to multiple annual clinic operating budgets including projecting patient levels,revenue, technical and professional fees, equipment expenditures, staff and employee growth and space needs.Research and analyze costs and fees
Analyze monthly statistical reports on clinic production and revenues. Recommend and implement processimprovement plans to address areas of deficiency
Provide education and direction to providers and staff on the organization’s direction, initiatives and philosophy
Oversee clinic participation and compliance in all SMG programs
Oversee quality and medical management programs for the clinic; assure compliance of same
Identify and address patient concerns and complaints in an appropriate, timely manner and in accordance withSMG customer service guidelines. Review and respond to patient satisfaction data. Recommend and implementprocess improvement to address areas of deficiency
Leads monthly all-staff meetings and actively participates in ongoing provider meetings
Ensure clinic compliance with all regulatory agencies governing health care delivery and the rules of accreditingbodies; continually monitor operations and programs and initiate changes as necessary
Required qualifications for this position include:
Bachelor’s degree in health-related field or business required plus minimum of 2 years’ experience in healthcare management, physician practice management and/or clinical operations; OR 6 years equivalent work experience which includes management experience Demonstrated progression into increasingly responsible leadership/management roles
Demonstrated progression into increasingly responsible leadership/management roles
Preferred qualifications for this position include:
- Previous multi-specialty clinic management experience
About Swedish Medical Group
Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes more than 900 providers across 108 primary care and specialty care clinics.
We offer a full comprehensive range of benefits — see our website for details
Our Non-Profit Mission: Improve the health and well-being of each person we serve.
Since 1910, Swedish has been a hallmark of excellence. Swedish has grown to become the largest non-profit health provider in the Greater Seattle area with 11,000 employees, more than 2,800 physicians and 1,700 volunteers. Swedish is committed to being the best place to receive care, and also the best place to work. We reward our employees with generous compensation and benefits, individualized orientation, education and a supportive work environment. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Supervisory / Management
Req ID: 154549