Swedish Medical Center Clinic Administrator II - Pediatrics West Seattle in Seattle, Washington


Swedish Medical Group is looking for a Clinic Administrator II (1.0 FTE, Days) to work in Pediatrics West Seattle at Swedish West Seattle in Seattle, WA.

The Clinic Administrator II provides ongoing leadership for the development and implementation of management and patient care systems to assure cost-effective and quality operations of multiple clinics.

In this position you will:

  • Lead monthly all-staff meetings and actively participates in ongoing provider meetings.

  • Identify and address patient concerns and complaints in an appropriate, timely manner and in accordance with SMG customer service guidelines. Review and respond to patient satisfaction data. Recommend and implement process improvement to address areas of deficiency.

  • Oversee communication between patients and the Billing Office, including financial arrangements and charity care requests as needed.

  • Ensure clinic compliance with all regulatory agencies governing health care delivery and the rules of accrediting bodies; continually monitor operations and programs and initiate changes as necessary.

  • Work closely with the Director of Operations and the Clinic Medical Director(s) to ensure that expectations of the patients and providers are met.


Required qualifications for this position include:

  • Bachelor’s degree in health-related field or business

  • 2 years’ experience in healthcare management, physician practice management and/or clinical operations; OR 6 years equivalent work experience which includes management experience

Preferred qualifications for this position include:

  • Previous multi-specialty clinic management experience

About Swedish Medical Group

Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes more than 900 providers across 108 primary care and specialty care clinics.

We offer a full comprehensive range of benefits — see our website for details


Our Mission

Our Non-Profit Mission: Improve the health and well-being of each person we serve.

About Us

Since 1910, Swedish has been a hallmark of excellence. Swedish has grown to become the largest non-profit health provider in the Greater Seattle area with 11,000 employees, more than 2,800 physicians and 1,700 volunteers. Swedish is committed to being the best place to receive care, and also the best place to work. We reward our employees with generous compensation and benefits, individualized orientation, education and a supportive work environment. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Clinics/Medical Group

Location: Washington-Seattle

Req ID: 133773