Swedish Medical Center Clinical Care Team Assistant Trainer in Seattle, Washington


Swedish Medical Group is looking for a Care Team Clinical Assistant Trainer (1.0 FTE, Days) to work for Swedish Medical Group in Seattle, WA.

The Clinical Assistant Trainer plays a vital role on the administration team, demonstrating the Swedish values of patient-centered care and service, respect, caring and compassion; teamwork and partnership; continuous learning and improvement; and leadership.

In this position you will:

  • Perform duties and responsibilities associated with the medical front office or back office position

  • Perform classroom and hands on training for care team model workflows, systems, and applications usage

  • Instruct and support outpatient ambulatory clinics to enhance their understanding of care team workflows

  • Assist staff in understanding system functionality

  • Provide both pre and post go-live support for care team implementations

  • Work with end users and collaboration with other depts on trouble-shooting issues

  • Focus on process improvement – with regards to workflows, efficiency, and communications.


Required qualifications for this position include:

  • High school diploma or GED equivalent

  • MA-C required for Care Team Clinical Assistant Trainer for back office

  • Epic certification or proficiency

  • Minimum of two years of experience with front office in a diverse, fast-paced clinic setting

  • Minimum of 2 years EMR experience

  • Experience in business operations and/or managed care within the clinic setting

  • Knowledge of medical and insurance terminology

Preferred qualifications for this position include:

  • Associates degree

  • One year clinic experience with Swedish Medical Group

  • Experience in both primary care and specialty care

We offer a full comprehensive range of benefits — see our website for details


Our Mission

Our Non-Profit Mission: Improve the health and well-being of each person we serve.

About Us

Since 1910, Swedish has been a hallmark of excellence. Swedish has grown to become the largest non-profit health provider in the Greater Seattle area with 11,000 employees, more than 2,800 physicians and 1,700 volunteers. Swedish is committed to being the best place to receive care, and also the best place to work. We reward our employees with generous compensation and benefits, individualized orientation, education and a supportive work environment. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Clinics/Medical Group

Location: Washington-Seattle

Req ID: 132864