Swedish Medical Center Senior Patient Services Representative - Advanced Brain Tumor in Seattle, Washington


Swedish Medical Group is looking for a S enior Patient Services Representative (1.0 FTE, Day Shift) to work in Center For Advanced Brain Tumor at Swedish Cherry Hill in Seattle, WA.

The Senior Patient Services Representative is responsible for providing front office services to patients; coordinating surgeries, procedures and deliveries with physician, hospital and patient schedules; performing clerical and records activities in support of patients and staff.

In this position you will:

  • Schedule and coordinate patient pre-op, surgery, and post-op appointments

  • Collaborate effectively with physicians, hospitals and medical staff to meet scheduling demands

  • Greet and check in patients in a friendly and courteous manner in person and on the phone; direct flow of patients and calls

  • Ensure required authorizations are obtained and communicated to appropriate parties (insurance carriers, patients, etc.) in a timely manner

  • Oversee the accurate coding, processing and invoicing of surgery, procedural and hospital charges


Required qualifications for this position include:

  • High School diploma or GED equivalent

  • Experience coordinating and scheduling surgery, procedural, and delivery schedules

  • Ability to prioritize and juggle multiple tasks under pressure

  • Demonstrated literacy in the use of personal computers and Windows applications

About Swedish Medical Group

Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes more than 900 providers across 108 primary care and specialty care clinics.

We offer a full comprehensive range of benefits — see our website for details


Our Mission

Our Non-Profit Mission: Improve the health and well-being of each person we serve.

About Us

Swedish is the largest nonprofit health care provider in the Greater Seattle Area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 183 primary care and specialty locations throughout the Great Puget Sound area. Swedish employs more than 13,000 employees and 4,200 physicians. Whether through physician clinics, health education, research and innovation or other means of outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Washington-Seattle

Req ID: 165526