Swedish Medical Center Supervisor - Clinic Retail- Ec Walgreens Main in Seattle, Washington


Swedish Medical Group is looking for a Clinc Retail Supervisor (1.0 FTE, Days) to work in the Ec Walgreens at the Bank of America Building in Seattle, WA.

The Supervisor - Clinic Retail manages the activities of the retail clinics. Leads staff to ensure that patient care services are provided in a timely manner which is sensitive to the patient's physical, psychological, and spiritual needs. Ensures compliance with established Express Care clinic policies and procedures. Performs all duties in a manner which promotes team concept and reflects the Swedish Health System mission, philosophy and core values.

In this position you will:

  • Assist in components of clinic support staff hiring, i.e. recruitment, selection, hiring, training, supervisor.

  • Supervise all aspects of daily functions of the clinic; assist in development of clinic goals and implement actions plans to achieve goals, and serves as a role model to clinic staff.

  • Develop and monitor engagement/success of Express Care model within SMG and community.

  • Communicate changes clearly to staff and providers in collaboration with Clinic Administrator and Medical Director/Assistant Medical Director.

  • Collaborate with other SMG clinics and hospital, e.g., lab/x-ray, etc. to achieve interdisciplinary improvements.

  • Prepare and/or analyze monthly statistical reports to monitor denials, patient volumes, and patient acuity. (As required)

  • Counsel support staff employees on positive and negative performance, and implements disciplinary action, as needed under the oversight of the Clinic Administrator.

  • Prepare and route invoices to Clinic Administrator for approval processing

  • Manage staff time off requests and ensures that time cards are filled out accurately (Kronos) and timely for all staff and providers.

  • Assist in the physical setup of Express Care clinics per standardization requirements.

  • Monitor accurate completion of all clinic documentation logs.

  • Audit Point of Care Testing logs.


Required qualifications for this position include:

  • One (1) to three (3) year’s supervisory/leadership experience preferred Or Professional Management Certification Or BA/BS Degree preferred (preferable in business and/or healthcare related).

  • Requires knowledge of health care environment, medical office policies, procedures and human resource management practices, and medical supplies/supply chain procedures ordering & receiving.

  • Retail experience (Strongly preferred)

  • Staff training experience (Strongly preferred)

About Swedish Medical Group

Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes more than 900 providers across more than 130 primary care and specialty care clinics.

We offer a full comprehensive range of benefits — see our website for details


Our Mission

Our Non-Profit Mission: Improve the health and well-being of each person we serve.

About Us

Swedish is the largest nonprofit health care provider in the Greater Seattle Area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 183 primary care and specialty locations throughout the Great Puget Sound area. Swedish employs more than 13,000 employees and 4,200 physicians. Whether through physician clinics, health education, research and innovation or other means of outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Supervisory / Management

Location: Washington-Seattle

Req ID: 161076