Swedish Health Services Food Services Ambassador - Cafeteria in Edmonds, Washington
Swedish Medical Center is looking for a Food Services Ambassador (0.6 FTE, Days) to work in Cafeteria at Swedish Edmonds in Edmonds, WA.
Serve meals to patients in a professional, efficient manner; instructs patients on meal ordering systems; assists patients in placing meal orders; assesses the patient's capabilities to utilize the meal order system.
In this position you will :
Delivers the correct menu (diet compliant) to the patient. Instructs patients on meal ordering system following an established script. Assesses patient’s ability to utilize the meal order system and follow up with appropriate staff member if unable to participate. Assists patients and/or family members in placing meal orders in order to meet customer needs and expectations.
Serves meals to patients in a professional and efficient manner to meet demand for mealtime food service. Delivers between meal nourishments directly to patients. Orders and replenishes bulk supplies on nursing units.
Acts as liaison between Nutrition & Food Service Department the patient and nursing unit. Assumes the role of a patient advocate regarding food services. Takes ownership of a problem and ensures a positive outcome, follows up each problem until it comes to a resolution. Mediates patient concerns regarding meal service.
Communicates with members of other departments effectively and concisely regarding patient support, issues, requests and other special situations. Anticipates patient/team member needs and services them.
Serves as a quality assurance control point for every aspect of the room service program. Participates as a team member to ensure all actions reflect the overall program service goals.
Creates a service culture.
Performs other duties as requested or assigned.
Required qualifications for this position include:
High School diploma or GED
Current Washington State Food Handler's permit
Preferred qualification for this position include:
- Previous health care food service experience
About the Edmonds Campus.
Swedish/Edmonds (formerly Stevens Hospital) has been providing sound and thoughtful care for patients in the greater Seattle area for more than 45 years. We pride ourselves in employing only the most qualified and caring professionals. We are not simply a hospital or a workplace. We are a family. We are a community. Our mission is to improve the health and well-being of the community through local, high-quality and compassionate health care services. On Sept. 1, 2010, Stevens joined the Swedish family and became Swedish/Edmonds to create an innovative, regional health-care delivery network that provides more local services, while giving residents greater access to the latest medical treatments and the comprehensive services of the Swedish system.
The Swedish/Edmonds campus includes:
217 licensed beds
450 of the most qualified physicians and specialists on medical staff
1,400 staff including clinical and non-clinical personnel
Full scope of medical and surgical services, including Level IV Trauma emergency medicine, diagnostic, treatment and support services
We offer a full comprehensive range of benefits — see our website for details
Our nonprofit Mission is to improve the health and wellbeing of each person we serve. Our Vision is to demonstrate the highest-quality, best-value healthcare to all we serve.
Swedish is the largest nonprofit health care provider in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 118 primary care and specialty locations throughout the Puget Sound. Swedish employs more than 13,300 employees and 3,100 physicians and allied health professionals. Whether through physician clinics, education, research and innovation or other outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Food Service Attendant
Work Locations: Edmonds Main Bldg (WA151) 21601 76th Ave W Edmonds, 98026
Req ID: 266956