Swedish Jobs

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Job Information

Swedish Health Services ED Patient Registration Representative - Patient Registration in Issaquah, Washington


Swedish Medical Center is looking for an Emergency Department (ED) Patient Registration Representative (0.5 FTE, Day Shift) to work in Patient Registration at Swedish Issaquah in Issaquah, WA.

We are seeking a Patient Registration Representative who is responsible and accountable for the coordination of information and support needed for the flow of patients in the Swedish Medical Center Emergency Department The position provides exemplary customer service to patients, providers and office staff, and coworkers.

Shift Schedule: 4:45am to 1:30pm working Monday, Tuesday and every other weekend

In this position you will:

  • Accurately arrive and register patients into the electronic medical record. Verifies accurate patient information, including coverage eligibility and PCP. Interviews patients and families to obtain required demographic and financial data.

  • Works closely with patient, families, visitors, physicians, and staff to identify needs, answer questions, resolve problems, or provide other information. Exhibits exceptional compassion and sensitivity to all.

  • Demonstrates Culture of Safety values in daily operations. Is a patient advocate. Identifies special needs of patients (e.g. need for interpreter, or other assistance devices) and communicates appropriately to assure safe patient care outcomes.

  • Interviews patients applying Patient Selection and Creation P & P and obtains patient demographic and insurance information. Documents complete and accurate information in EPIC ADT application including coverage eligibility, scanning and PCP information.

  • Performs timely and accurate registration. Accurately registers patients into the electronic medical record. Verifies accurate patient information, including coverage eligibility and PCP. Interviews patients and families to obtain required demographic and financial data.

Apply Today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.


Required qualifications for this position include:

  • High School Diploma or GED

  • Patient Registration, financial counseling, or insurance experience

Preferred qualifications for this position include:

  • Associate's Degree

  • Two (2) years experience in a medical setting with inpatient or outpatient admitting

  • Customer service in a call center experience

About the Issaquah Campus

With advances in technology, an environmentally friendly design and new hospital infrastructure, the campus is designed to be different. The new campus provides a broad range of inpatient and outpatient medical services including oncology, cardiac care, obstetrics, pediatric specialty care, emergency services, primary care and a host of other medical and surgical services and specialists.

We offer a full comprehensive range of benefits β€” see our website for details


Our Mission

Our Mission is to improve the health and well-being of each person we serve.

Our Vision is Health for a Better World.

About Us

Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty center in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the greater Puget Sound area. Swedish employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Part-time

Shift: Day

Job Category: Patient Services

Location: Washington-Issaquah

Work Locations: Issaquah Main Bldg (WA171) 751 Ne Blakely Dr Issaquah, 98029

Req ID: 271592