Swedish Jobs

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Job Information

Swedish Medical Center Financial Counselor in Issaquah, Washington


Swedish Medical Group is looking for a Financial Counselor (1.0 FTE, Days) to work for Central Business Services in the Seattle, WA area.

The Financial Counselor plays a vital role on the Central Business Services team, demonstrating the Swedish values of patient-centered care and service; respect, caring and compassion; teamwork and partnership; continuous learning and improvement; and leadership.

In this position you will:

  • Contact patients over the phone or in person regarding questions on billing or insurance

  • Perform tasks associated with charge entry

  • Research rejected claims due to registration or charge entry errors

  • Follow up on insurance claims less than 45 days old

  • Re-submit claims to government agencies, medical service bureaus and insurance companies, ensuring that accounts are billed appropriately; audit charges for accurate procedure codes, billing data and patient information

  • Ensure accurate account information in all billing areas; correct and update information as necessary

  • Audit system-generated reports for payments, problems or errors; review vouchers for rejections, underpayments and denials; take appropriate follow-up actions including re-billing when appropriate

  • Review and authorize coding change requests to ensure compliant billing practices

  • Review miscellaneous cash receipts and direct to appropriate department of processing


Required qualifications for this position include:

  • High School diploma or GED equivalent

  • Minimum 3 years related work experience in a health care environment

  • Comprehensive knowledge of reimbursement and managed care principles, general healthcare administration and finance

  • Demonstrated fluency in CPT-4 and ICD-10 coding

  • Ability to prioritize work assignments and pay close attention to detail

  • Excellent verbal and written communication skills

  • Strong analytical, organizational, and communication skills

Preferred qualifications for this position include:

  • Professional coding certification

About Swedish Medical Group

Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes more than 900 providers across more than 130 primary care and specialty care clinics.

We offer a full comprehensive range of benefits — see our website for details


Our Mission

Our nonprofit Mission is to improve the health and wellbeing of each person we serve. Our Vision is to demonstrate the highest-quality, best-value healthcare to all we serve.

About Us

Swedish is the largest nonprofit health care provider in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 118 primary care and specialty locations throughout the Puget Sound. Swedish employs more than 13,300 employees and 3,100 physicians and allied health professionals. Whether through physician clinics, education, research and innovation or other outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Billing/Insurance

Location: Washington-Issaquah

Work Locations: Issaquah Main Bldg (WA171) 751 Ne Blakely Dr Issaquah, 98029

Req ID: 217386