Swedish Medical Center Patient Care Coordinator - Swedish Endocrinology in Issaquah, Washington
Swedish Medical Group is looking for a Patient Care Coordinator (1.0 FTE, Day Shift) to work for Swedish Endocrinology in Seattle, WA.
Works under the general direction of a physician or his/her designee, utilizing communication and management skills to coordinate seamless care delivery for patients in a surgical or non-surgical setting. Will act as a patient advocate to assure the patient's access to health care during their entry into and through the services of the clinic.
In this position you will:
Act as contact for clinic providers, patient and family, referring physicians, outside agencies, outside staff and general public by providing information regarding the clinic’s services.
Act as liaison between the patient and the various clinic areas and ancillary services to coordinate activities involved in pre-operative planning and preparation or planned hospitalization.
Coordinate pre-admission tests, pre-surgery appointments/tests, and procedures as delegated by the provider or nurse.
Ensure a complete medical record is present at the time of patient visit, admission, and/or procedure.
Facilitate the flow of documents between patient, providers and payers.
Required qualifications for this position include:
High School diploma or GED required
1 year experience in medical/healthcare setting or 2 years in a customer service role required
Knowledge of billing, coding and/or medical terminology
Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion
Demonstrated PC skills. i.e. proficient with MS office products including Word, Excel and Outlook.
Excellent organization, planning, and prioritization skills; able to manage multiple tasks and competing priorities
Knowledge of insurance authorization process
Preferred qualifications for this position include:
BA/BS Health Related field
Nursing or Medical Assistant Certification
Electronic Medical Records (EMR) experience
About Swedish Medical Group
Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes more than 900 providers across more than 130 primary care and specialty care clinics.
We offer a full comprehensive range of benefits — see our website for details
Our nonprofit Mission is to improve the health and wellbeing of each person we serve. Our Vision is to demonstrate the highest-quality, best-value healthcare to all we serve.
Swedish is the largest nonprofit health care provider in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 118 primary care and specialty locations throughout the Puget Sound. Swedish employs more than 13,300 employees and 3,100 physicians and allied health professionals. Whether through physician clinics, education, research and innovation or other outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Patient Services
Work Locations: Issaquah Main Bldg (WA171) 751 Ne Blakely Dr Issaquah, 98029
Req ID: 239738