Swedish Medical Center Patient Care Coordinator in Issaquah, Washington
Swedish Medical Group is looking for a Patient Care Coordinator (1.0 FTE, Day Shift) to work for Heart and Vascular Issaquah in Seattle, WA.
The Patient Care Coordinator
Works under the general direction of a physician or his/her designee, utilizing communication and management skills to coordinate seamless care delivery for patients in a surgical or non-surgical setting. Will act as a patient advocate to assure the patient's access to health care during their entry into and through the services of the clinic.
In this position you will:
Act as contact for clinic providers, patient and family, referring physicians, outside agencies, outside staff and general public by providing information regarding the clinic’s services.
Act as liaison between the patient and the various clinic areas and ancillary services to coordinate activities involved in pre-operative planning and preparation or planned hospitalization.
Coordinate pre-admission tests, pre-surgery appointments/tests, and procedures as delegated by the provider or nurse.
Ensure a complete medical record is present at the time of patient visit, admission, and/or procedure.
Facilitate the flow of documents between patient, providers and payers.
Communicate with health care team members regarding the status and/or completion of care coordination activities.
If working in a specialty clinic that receives internal referrals, ensure that referrals are addressed in a timely manner under the direction of the clinic leadership team.
Required qualifications for this position include:
H.S. Diploma or GED
1 year experience in medical/healthcare setting or two years in a customer service role.
Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
Preferred qualifications for this position include:
- Electronic Medical Records (EMR) experience
About Swedish Medical Group
Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes more than 900 providers across more than 130 primary care and specialty care clinics.
We offer a full comprehensive range of benefits — see our website for details
Our nonprofit Mission is to improve the health and wellbeing of each person we serve. Our Vision is to demonstrate the highest-quality, best-value healthcare to all we serve.
Swedish is the largest nonprofit health care provider in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 118 primary care and specialty locations throughout the Puget Sound. Swedish employs more than 13,300 employees and 3,100 physicians and allied health professionals. Whether through physician clinics, education, research and innovation or other outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Patient Services
Work Locations: Issaquah Main Bldg (WA171) 751 Ne Blakely Dr Issaquah, 98029
Req ID: 241017