Swedish Health Services Patient Services Coordinator II - Issaquah Swedish Cancer Institute in Issaquah, Washington
Where you work matters! Swedish Medical Center is looking for a Patient Services Coordinator II (1.0 FTE, Days) to work at the Swedish Cancer Institute at Swedish Issaquah in Issaquah, WA.
The Patient Services Coordinator II provides support and clinic coordination of multiple patient care services as well as patient orientation for the Swedish Cancer Institute, exercising independence in the planning and accomplishment of a wide spectrum of clerical duties. Responsibilities include: scheduling of new patients, follow-up clinic appointments, subsequent treatments, and requested diagnostic tests, acquiring of insurance verifications, referrals and authorizations, preparing and maintaining the patient's medical record, reconciling billing issues, answering multiple phone lines and triaging phone calls. Excellent communication and problem solving skills around patient care and clinic matters are vital.
In this position you will:
Schedule appointments as directed. Make schedule adjustments as necessitated by the patient’s condition.
Coordinate clinic schedule to determine availability for appointments.
Use SMC and SCI computer systems efficiently and effectively. Able to learn new computer applications as they evolve.
Coordinate with other departments involved in patient appointments and care, such as transportation and interpreter services.
Contact patients regarding appointments or changes in appointments, as needed. May perform discharge follow-up phone calls, as necessary
Required qualifications for this position include:
High school diploma or GED required
Medical Terminology Certification or successful completion of a Medical Terminology course within 6 months from date of hire
Successful completion of Oncology administrative training within six months
1 year experience in a healthcare setting preferred (i.e. physician’s office, scheduler, etc.).
Experienced in obtaining insurance verifications, referrals and authorizations.
Preferred qualification for this position include:
- Associate's Degree with emphasis in Health Care.
About the Issaquah Campus
With advances in technology, an environmentally friendly design and new hospital infrastructure, the campus is designed to be different. The new campus provides a broad range of inpatient and outpatient medical services including oncology, cardiac care, obstetrics, pediatric specialty care, emergency services, primary care and a host of other medical and surgical services and specialists.
We offer a full comprehensive range of benefits — see our website for details
Our nonprofit Mission is to improve the health and wellbeing of each person we serve. Our Vision is to demonstrate the highest-quality, best-value healthcare to all we serve.
Swedish is the largest nonprofit health care provider in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 118 primary care and specialty locations throughout the Puget Sound. Swedish employs more than 13,300 employees and 3,100 physicians and allied health professionals. Whether through physician clinics, education, research and innovation or other outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Medical Assistant
Work Locations: Issaquah Main Bldg (WA171) 751 Ne Blakely Dr Issaquah, 98029
Req ID: 260862