Swedish Medical Center Patient Services Coordinator II, Licensed MA-C – Issaquah Swedish Cancer Institute in Issaquah, Washington


Swedish Medical Center is looking for a Patient Services Coordinator II, Licensed MA-R (FTE, Shift) to work in the Swedish Issaquah Cancer Institute in Issaquah, WA.

We are seeking a detail-focused, caring, and thoughtful individual to complete patient services coordination while promoting the goals and upholding the ideals of Swedish Medical Center in providing excellent care and experience for our diverse patient population.

In this position you will:

  • Provide support and clinic coordination of multiple patient care services on multiple campuses, exercising independence in the planning and accomplishment of a wide spectrum of clerical duties;

  • Schedule new patients, follow-up clinic appointments, subsequent treatments, and requested diagnostic tests;

  • Acquire insurance verifications, referrals and authorizations;

  • Prepare and maintain the patient’s medical record

  • Reconcile billing issues

  • Answer multiple phone lines and triaging phone calls


Required qualifications for this position include:

  • High school education or GED

  • Graduate of certified medical assistant program

  • Washington State Medical Assistant Registered

  • Current CPR Certification or ability to obtain within one month of hire

  • Experienced in obtaining insurance verifications, referrals and authorizations.

  • Proficiency in phlebotomy skills preferred or must be able to train within three months

Preferred qualifications for this position include:

  • Associate Degree or equivalent from a two-year college or technical school with emphasis in Health Care

  • Minimum of one year medical assistant experience in a healthcare setting preferred (i.e. physician’s office, scheduler, etc.)

About the Issaquah Campus:

With advances in technology, an environmentally friendly design and new hospital infrastructure, the campus is designed to be different. The new campus provides a broad range of inpatient and outpatient medical services including oncology, cardiac care, obstetrics, pediatric specialty care, emergency services, primary care and a host of other medical and surgical services and specialists.

We offer a full comprehensive range of benefits — see our website for details


Our Mission

Our nonprofit Mission is to improve the health and wellbeing of each person we serve. Our Vision is to demonstrate the highest-quality, best-value healthcare to all we serve.

About Us

Swedish is the largest nonprofit health care provider in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 118 primary care and specialty locations throughout the Puget Sound. Swedish employs more than 13,300 employees and 3,100 physicians and allied health professionals. Whether through physician clinics, education, research and innovation or other outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Washington-Issaquah

Work Locations: Issaquah Main Bldg (WA171) 751 Ne Blakely Dr Issaquah, 98029

Req ID: 218675