Swedish Medical Center Senior Patient Services Representative - Neuro Surgery in Issaquah, Washington

Description:

Swedish Medical Group is looking for a S enior Patient Services Representative (1.0 FTE, Day Shift) to work in Neuro Surgery at Swedish Cherry Hill in Seattle, WA.

The Senior Patient Services Representative is responsible for providing front office services to patients; coordinating surgeries, procedures and deliveries with physician, hospital and patient schedules; performing clerical and records activities in support of patients and staff.

In this position you will:

  • Schedule and coordinate patient pre-op, surgery, and post-op appointments

  • Collaborate effectively with physicians, hospitals and medical staff to meet scheduling demands

  • Greet and check in patients in a friendly and courteous manner in person and on the phone; direct flow of patients and calls

  • Ensure required authorizations are obtained and communicated to appropriate parties (insurance carriers, patients, etc.) in a timely manner

  • Oversee the accurate coding, processing and invoicing of surgery, procedural and hospital charges

Qualifications:

Required qualifications for this position include:

  • High School diploma or GED equivalent

  • Experience coordinating and scheduling surgery, procedural, and delivery schedules

  • Ability to prioritize and juggle multiple tasks under pressure

  • Demonstrated literacy in the use of personal computers and Windows applications

About Swedish Medical Group

Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes more than 900 providers across 108 primary care and specialty care clinics.

We offer a full comprehensive range of benefits — see our website for details

https://caregiver.ehr.com

Our Mission

Our nonprofit Mission is to improve the health and wellbeing of each person we serve. Our Vision is to demonstrate the highest-quality, best-value healthcare to all we serve.

About Us

Swedish is the largest nonprofit health care provider in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 118 primary care and specialty locations throughout the Puget Sound. Swedish employs more than 13,300 employees and 3,100 physicians and allied health professionals. Whether through physician clinics, education, research and innovation or other outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Washington-Issaquah

Work Locations: Issaquah Main Bldg (WA171) 751 Ne Blakely Dr Issaquah, 98029

Req ID: 192604