Swedish Jobs

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Job Information

Swedish Medical Center Patient Services Representative - Renton Primary Care in Renton, Washington


Swedish Medical Group is looking for a Patient Services Representative (1.0 FTE, Day Shift) to work in Renton Primary Care, WA.

The Patient Services Representative performs a variety of front office support tasks within a primary care setting

In this position you will:

  • Manage provider’s daily schedule of patient appointments, working closely with the rest of the care team to adjust as needed for optimum patient care.

  • Manage incoming calls, electronic messages, paperwork and fax transmissions from patients, pharmacies and other providers, routing to other care team members as necessary for signatures and timely responses.Coordinate patient check out process.

  • Obtain pre-authorization from insurance providers as necessary for specialist referrals, imaging, and procedures.

  • Maintain up-to-date knowledge of insurance plans and act as a resource


Required qualifications for this position include:

  • H.S. Diploma or GED

  • Previous experience in a customer service capacity managing high-volume calls and appointment scheduling

  • Previous experience with computer data input

Preferred qualifications for this position include:

  • Experience in a healthcare setting is preferred.

  • Experience with EPIC practice management software is preferred.

About Swedish Medical Group:

Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes more than 900 providers across more than 130 primary care and specialty care clinics.

We offer a full comprehensive range of benefits — see our website for details


Our Mission

Our nonprofit Mission is to improve the health and wellbeing of each person we serve. Our Vision is to demonstrate the highest-quality, best-value healthcare to all we serve.

About Us

Swedish is the largest nonprofit health care provider in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 118 primary care and specialty locations throughout the Puget Sound. Swedish employs more than 13,300 employees and 3,100 physicians and allied health professionals. Whether through physician clinics, education, research and innovation or other outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Washington-Renton

Work Locations: Swedish Renton Primary Care (WA243) Building 309 911 N 10th Pl Renton, 98057

Req ID: 239718