Swedish Health Services Clinic Supervisor - Ballard Family Medicine in Seattle, Washington
Swedish Medical Center is looking for a Supervisor Clinic Operations (1.0 FTE, Days) to work in Family Medicine Clinic at Swedish Ballard in Seattle, WA.
Apply Today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.
A supervisory position responsible for independently coordinating and directing complex and specialized clinic operational duties and staff. Accountable for the optimization of the clinic support service workflow. Demonstrates in-depth knowledge and understanding of the support processes and procedures required in support of a clinical department. Assists in formulating strategies for monitoring and assuring quality and quality improvement. Responsible for hiring and disciplinary processes in conjunction with the department manager. Performs annual performance evaluations. Actively participates on the Clinic Management Team.
In this position you will:
Supervises office support staff. Insures adherence to department policies, procedures and processes.
Manages non-clinical office workflow functions in the areas of customer service, scheduling, patient registration, data entry and record management. Prioritizes workflow requirements and re-assign tasks as needed.
Maintains staffing schedules for support staff, coordinating requests for time off.
Makes hiring and disciplinary recommendations; initiates performance improvement as necessary and recommends change in status of employees supervised in accordance with established human resource standards.
Provides input for staff evaluations. Designs corrective action plans in conjunction with Employee Relations and clinic management.
Demonstrates a good understanding of the overall departmental operation, following departmental policies and procedures. Initiates new procedures as necessary to maintain or improve operational efficiency.
Required qualifications for this position include:
H.S. Diploma or GED
5 years of front office experience in a medical clinic setting, with lead or supervisory experience
Preferred qualification for this position include:
- Graduate of a secretarial program or Associate's Degree
Swedish's Ballard campus maintains its strong ties to the Ballard community and fosters a team-oriented work environment. The Ballard campus has an active obstetrics program and a full-service Emergency Department. It is the site of Swedish’s Addiction Recovery Services — one of the few hospital-based drug- and alcohol-treatment programs in Seattle.
We offer a full comprehensive range of benefits — see our website for details
Our Mission is to improve the health and well-being of each person we serve.
Our Vision is Health for a Better World.
Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty center in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the greater Puget Sound area. Swedish employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Clinical Lead Supervisor/Manager
Work Locations: Ballard Main Bldg (WA148) 5300 Tallman Ave Nw Seattle, 98107
Req ID: 289043