Swedish Health Services Clinical Supervisor / Emergency Services - Seattle WA, First Hill in Seattle, Washington
Swedish Medical Center is looking for a Clinical Supervisor (1.0 FTE, Evening Shift) to work in Emergency Services at Swedish First Hill in Seattle, WA.
We are seeking a C linical Supervisor - Emergency Services eho will be responsible, in collaboration with the ED Manager, for the development of the nursing staff which includes education, evaluation, performance correction, advocating for patient safety and follow up on customer service related issues. The Clinical Supervisor will assist caregivers in reaching their full potential at each stage of their professional development. The focus will be on developing and enhancing clinical knowledge, technical skills, clinical decision making skills, departmental competencies, professional performance standards and inter-personal skills that caregivers use to provide evidence based care. Implements, monitors and evaluates effectiveness of orientation/training that are based on an assessment of individual skills and evaluated by clinical competence outcome criteria.
In this position you will:
Provides leadership along with the manager for the unit on a day to day operational basis
Participates with the manager:
In leading the efforts for the unit to develop and achieve “best operational and clinical practice”. Reinforces positive outcomes and demonstrates corrective action for identified problems
Developing, implementing, and monitoring unit-based quality improvement programs. Uses lean principles in problem solving departmental and intradepartmental operational issues.
For assigned clinical operations, patient care activities, and coordinating patient care delivery on a daily basis in collaboration with other members of the health care team.
For ensuring the provision of patient care 24 hours a day. Rounds on patients to obtain insight into care provision and patient satisfaction
Establishes strong rapport with physicians, staff and peers. Communicates effectively.
Ensures with the manager that patient care is delivered in accordance with professional, regulatory, and medical center and department standards.
Responsible in coordination with the manager for developing and implementing unit based goals for the delivery of quality patient care
Collaborates with the manager to complete performance evaluations and counseling of staff in a timely manner. Identifies staff behaviors to be recognized or disciplined and notifies manager. Supports compliance with behavior standards established by the manager. Assists manager with counseling and the disciplinary process in accordance with labor management and hospital polices. Serves as a role model and resource for staff to be accountable for adhering to standards.
Complies with established operational plan, staffing pattern and operating budget. Works with manager to establish capital and operational budgets. Identifies and investigates variances and collaborates with manager for review and resolution. Works within product guidelines of the department.
Maintains and ensures compliance in all pertinent policies and procedures and JCAHO requirements. Actively participates in performance improvement activities within the unit and with other departments. Provides feedback to staff so that trends in monitoring reflect compliance with regulatory and department standards.
Communicates shift information and/or problems to the appropriate person. Demonstrates critical thinking skills in problem-solving issues. Demonstrates effective delegation and prioritization skills.
Assists Manager(s) in interviewing and hiring of staff for the unit and assists manager to create and maintain a department environment that encourages staff development, retention of staff, customer services and patient/family-centered care.
Participates in the identification, planning and implementation of educational programs for all levels of staff and ensures active participation of staff in educational activities and research. Contributes to educational process and professional development of students in the healthcare field.
Has ability to recognize the patient’s age as a relevant factor and applies appropriate decision-making skills in the assessment, treatment on care provided for the patient.
Required qualifications in this position include:
Bachelor's Degree in Nursing from an accredited school.
Licensure as a Registered Nurse in the State of Washington
Basic Life Support (BLS) for Health Care Providers required at time of hire from American Heart Association (AHA) or Military Training Network (MTN).
Five (5) years ED experience as a Registered Nurse with demonstrated clinical knowledge and leadership qualities.
Preferred qualifications in this position include:
Two (2) years Charge nurse and/or supervisory experience.
About the First Hill Campus.
The 697-bed tertiary-care center on the Swedish/First Hill campus is the flagship of the Swedish health-care system. Swedish/First Hill has one of the most active and advanced birthing programs in Washington state and houses a Level III neonatal intensive-care unit. More surgeries are performed each year at Swedish/First Hill than at any other facility in the region; volumes include more total joint replacements than any other medical center in the state.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
Our Mission is to improve the health and well-being of each person we serve.
Our Vision is Health for a Better World.
Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty center in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the greater Puget Sound area. Swedish employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Nurse Lead/Supervisor/Manager
Work Locations: First Hill Main Bldg (WA145) 747 Broadway Seattle, 98122
Req ID: 312944