Swedish Medical Center Director of Operations - Cardiovascular in Seattle, Washington


Swedish Medical Group is looking for a Director of Operations - Cardiovascular (1.0FTE, Day) at Swedish Cherry Hill inSeattle, WA.

TheDirector of Operations is responsible for assisting the Cardiology, CardiacSurgery and Vascular Surgery practices on all aspects of their operations andin helping them plan, resolve problems and manage change.

In this position you will:

  • Identifies opportunities for improvement and problems in all aspects of the delivery of patient care in clinic.

  • Knows how to work across a large matrix organization to develop and implement solutions that advance the clinic operations.

  • Leverages in-depth knowledge of the acute and ambulatory setting and engages and empowers others to be accountable for excellent quality and safety outcomes and financial results.

  • Continuously sets goals that are ambitious but realistic for self and team, geared to organizational objectives.

  • Focuses on new opportunities that improve operational efficiencies and financial results.

  • Works with Business Development services to promote and expand opportunities.

  • Works with Medical Directors to resolve physician contact issues. Coordinates identification and tracking of any performance metrics.

  • Builds and cultivates relationships through out the organization, engendering confidence and credibility with a wide range of stakeholders including Physicians.

  • Develop a highly collaborative working relationship based on trust, cooperation, and mutual support.

  • Coordinates closely with Administrative Director for SHVI for program growth and development.

  • Demonstrates financial agility to enhance economics of the operations.

  • Knowledgeable in current and possible future policies; practices, trends, technology, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.

  • Manage special projects and develop business plans pertaining to program development/expansion.

  • Serve as liaison between clinics and any other area of SMG for needed support.

  • Assist the clinics to meet or exceed their performance targets. Insures performance metrics for physicians and CAs are aligned and support SMG goals and objectives.

  • Oversee the annual plans and budgets of the clinics.

  • Superior communication skills to interact effectively with Swedish Leaders, medical staff and caregivers, and all levels of management.

  • Flexibility of thought and a willingness to actively listen to others regarding input and feedback. Demonstrates a capacity to Simplify ideas into easily understood concepts; articulates strategy and operational tactics to diverse groups of internal and external constituents.

  • Delivers messages to the desired effect; connects the dots and provides clarity of thought and intent; seeks input to clarify issues and potential actions.

  • Ability to maneuver through complex political situations effectively and quietly; is sensitive to how people and organizations function; anticipates where the challenges are and plans his/her approach accordingly.

  • Uses sound judgment in selecting creative ideas and new paradigms to create value; challenges existing practices.

  • Promotes appropriate adoption of quality management innovations and best practices; approaches issues with curiosity and an open mind; stimulates and facilitates the creativity and experimentation in others.

  • Demonstrates competency with all position related software programs. Assists managers and medical directors in utilizing provided performance measurement tools and communication platforms.

  • Build and understanding of corporate goals throughout the organization.

  • Carry out all duties and manage all processes associated with the assigned duties of this position even when persons who carry out those duties do not report to the position.

  • Identify and resolve problems throughout the organization even if they are not in the position's functional area.

  • Work collaboratively and create constructive relationships with peers and others throughout the organization.


Required qualifications for this position include:

  • BA/BSin related field required.

  • Minimum of eight years of health careoperations experience, including ambulatory specialty clinics.

  • Previous Cardiovascular experience in aclinical or hospital setting.

  • Strong financial and communication skills.

  • Change management capabilities and consulting/project management/coordination capabilities.

  • Highly developed leadership, management, interpersonal, team and communication skills necessary to interact effectively with key executives, physicians and other personnel.

Preferred qualifications for this position include:

  • Master’sdegree in related field preferred

About Swedish Medical Group

Swedish Medical Group (SMG) is a

successful, performance-driven division of Swedish Health Services, the largest

non-profit health provider in the Greater Seattle area. The SMG network

includes more than 900 providers across more than 130 primary care and

specialty care clinics.

We offer a full comprehensive range of benefits — see our website for details


Our Mission

Our Non-Profit Mission: Improve the health and well-being of each person we serve.

About Us

Swedish is the largest nonprofit health care provider in the Greater Seattle Area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 183 primary care and specialty locations throughout the Great Puget Sound area. Swedish employs more than 13,000 employees and 4,200 physicians. Whether through physician clinics, health education, research and innovation or other means of outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Director / Executive

Location: Washington-Seattle

Req ID: 184011