Swedish Medical Center Lead Patient Services Coordinator II - Colorectal Surgery Clinic in Seattle, Washington

Description:

Swedish Medical Center is looking for a Patient Services Coordinator II (1.0 FTE, Days) to work in the Colorectal Surgery at Swedish First Hill in Seattle, WA.

The Patient Services Coordinator II provides support and clinic coordination of multiple patient care services as well as patient orientation for the Swedish Cancer Institute on multiple campuses, exercising independence in the planning and accomplishment of a wide spectrum of clerical duties.

In this position you will:

  • Schedule new patients and follow-up clinic appointments, subsequent treatments, and requested diagnostic tests

  • Acquire insurance verifications, referrals and authorizations

  • Prepare and maintaine the patient’s medical record

  • Reconcile billing issues

  • Answer multiple phone lines and triaging phone calls

  • Excellent communication and problem solving skills around patient care and clinic matters are vital

Qualifications:

Required qualifications for this position include:

  • High school education or GED

  • Medical terminology certificate, or completion of course within 6 months of hire

  • Knowledge of MS Word and Windows based applications

Preferred qualifications for this position include:

  • Associate Degree or equivalent from a two-year college or technical school with emphasis in Health Care

  • Experience working in a hospital or outpatient clinic

About the First Hill Campus

The 697-bed tertiary-care center on the Swedish/First Hill campus is the flagship of the Swedish health-care system. Swedish/First Hill has one of the most active and advanced birthing programs in Washington state and houses a Level III neonatal intensive-care unit. More surgeries are performed each year at Swedish/First Hill than at any other facility in the region; volumes include more total joint replacements than any other medical center in the state.

We offer a full comprehensive range of benefits — see our website for details

https://caregiver.ehr.com

Our Mission

Our nonprofit Mission is to improve the health and wellbeing of each person we serve. Our Vision is to demonstrate the highest-quality, best-value healthcare to all we serve.

About Us

Swedish is the largest nonprofit health care provider in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 118 primary care and specialty locations throughout the Puget Sound. Swedish employs more than 13,300 employees and 3,100 physicians and allied health professionals. Whether through physician clinics, education, research and innovation or other outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Washington-Seattle

Work Locations: First Hill Madison Bldg (WA177) 1101 Madison Seattle, 98104

Req ID: 193108