Swedish Health Services Patient Care Coordinator -Ballard Gastroenterology in Seattle, Washington
Swedish Medical Group is looking for a Patient Care Coordinator (1.0 FTE, Days) to work in Ballard Gastroenterology at Swedish Medical Group in Seattle, WA.
Works under the general direction of a physician or his/her designee, utilizing communication and management skills to coordinate seamless care delivery for patients in a surgical or non-surgical setting. Will act as a patient advocate to assure the patient's access to health care during their entry into and through the services of the clinic.
Swedish is passionate about healthcare for our caregivers. Full-time caregivers (0.75-1.0 FTE) who earn less than $60,000 per year will be offered the Swedish PPO Medical Plan with a $0 premium cost, including dependent coverage.
In this position you will:
Act as contact for clinic providers, patient and family, referring physicians, outside agencies, outside staff and general public by providing information regarding the clinic’s services.
Act as liaison between the patient and the various clinic areas and ancillary services to coordinate activities involved in pre-operative planning and preparation or planned hospitalization.
Coordinate pre-admission tests, pre-surgery appointments/tests, and procedures as delegated by the provider or nurse.
Ensure a complete medical record is present at the time of patient visit, admission, and/or procedure.
Facilitate the flow of documents between patient, providers and payers.
Communicate with health care team members regarding the status and/or completion of care coordination activities.
If working in a specialty clinic that receives internal referrals, ensure that referrals are addressed in a timely manner under the direction of the clinic leadership team.
Work with financial services and establish procedures to ensure financial information is complete prior to appointments, procedures or admissions.
Assist with scheduling surgeries and/or procedures or services needed in the ambulatory management of the patient’s care.
Required qualifications for this position include:
H.S. Diploma or GED
1 year of experience in medical/healthcare setting or two years in a customer service role.
Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
Preferred qualification for this position include:
- Electronic Medical Records (EMR) experience.
About Swedish Medical Group.
Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest nonprofit health provider in the Greater Seattle area. The SMG network includes 128 primary care and specialty care clinics.
We offer a full comprehensive range of benefits — see our website for details
Our Mission is to improve the health and well-being of each person we serve.
Our Vision is Health for a Better World.
Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty center in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the greater Puget Sound area. Swedish employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Patient Services
Work Locations: Ballard Tallman Bldg (WA195) 5350 Tallman Ave Nw Seattle, 98107
Req ID: 293376