Swedish Health Services Patient Care Coordinator - Swedish Downtown Primary Care Clinic in Seattle, Washington
$1,500 Sign-On Bonus (Externals Only)
Swedish Medical Group is looking for a Patient Care Coordinator (1.0 FTE, Day Shift) to work in Downtown Seattle Clinic at Swedish Medical Group in Seattle, WA.
Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.
At Swedish, we are passionate about healthcare for our caregivers. Full-time caregivers (0.75-1.0 FTE) who earn less than $60,000 per year will be offered the Swedish PPO Medical Plan with a $0 premium cost, including dependent coverage.
This position performs a variety of front office support tasks within a primary care setting. The Patient Care Coordinator is a key member of a primary care team consisting of a Provider, Registered Nurse, Medical Assistant and Patient Service Representative.
In this position you will:
Act as contact for clinic providers, patient and family, referring physicians, outside agencies, outside staff and general public by providing information regarding the clinic’s services.
Act as liaison between the patient and the various clinic areas and ancillary services to coordinate activities involved in pre-operative planning and preparation or planned hospitalization.
Coordinate pre-admission tests, pre-surgery appointments/tests, and procedures as delegated by the provider or nurse.
Ensure a complete medical record is present at the time of patient visit, admission, and/or procedure.
Facilitate the flow of documents between patient, providers and payers.
Communicate with health care team members regarding the status and/or completion of care coordination activities.If working in a specialty clinic that receives internal referrals, ensure that referrals are addressed in a timely manner under the direction of the clinic leadership team.
Required qualifications for this position include:
1 year Experience in medical/healthcare setting or two years in a customer service role.
Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
Preferred qualifications for this position include:
- Electronic Medical Records (EMR) experience.
About Swedish Medical Group
Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes 128 primary care and specialty care clinics.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
Our Mission is to improve the health and well-being of each person we serve.
Our Vision is Health for a Better World.
Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty center in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the greater Puget Sound area. Swedish employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Administrative (Clinical)
Work Locations: Downtown Seattle Clinic (WA176) 1001 Fourth Ave Plaza Seattle, 98154
Req ID: 318956