Swedish Health Services Patient Financial and Scheduling Specialist - Pain Services in Seattle, Washington
Swedish is looking for a Patient Financial and Scheduling Specialist (1.0 FTE, Days) to work in Pain Services Department at Swedish First Hill in Seattle, WA.
The Patient Financial and Scheduling Specialist is a member of a multi-disciplinary team that coordinates the financial and scheduling of patients seeking care for the management of their pain. Responsible for appointment and surgical scheduling, insurance authorization. Selects and reserves specific equipment for the case scheduled, maintains positive and professional customer relations and seeks client feedback
In this position you will:
Schedule patients for office visits and surgical procedures. Coordinate scheduling with other departments for various procedures or physician, therapy evaluations. Prepare copy of the daily patient/practitioner schedule. Contact patients about reminders or changes to their appointments.
Arrange for appropriate equipment/tools for the scheduled case. Follow guidelines for room bookings and specialty preference. Communicates all sensitive case/physician scheduling to the supervisor or manager.
Arrange appointments for pre-admission visits or telephone interviews. Gather information regarding need for language interpreters for cases requiring assistance with language or sign, in coordination with the pre-admission center.
Confirm patient insurance information including eligibility and coverage limitations and completing authorization and pre-certification of services provided. Make financial arrangements and secure payment for services rendered, including collecting of co-pays and charge entry.
Assist all patients requesting financial assistance through financial aide programs, processing all necessary paperwork, and in addition, assist patients in determining alternate sources of coverage for hospital stays as well as payments arrangements for private pay accounts.
Required qualifications for this position include:
1 year patient registration, financial counseling or insurance company experience.
Must demonstrate competency to safely and accurately operate general office equipment including copiers, facsimile machines, multi-line telephones, computers and printers
Preferred qualifications for this position include:
2 years Intermediate level of experience with Microsoft Office and the Excel programs.
2 years experience in a medical inpatient or outpatient admitting setting
About the First Hill Campus
The 697-bed tertiary-care center on the Swedish/First Hill campus is the flagship of the Swedish health-care system. Swedish/First Hill has one of the most active and advanced birthing programs in Washington State and houses a Level III neonatal intensive-care unit. More surgeries are performed each year at Swedish/First Hill than at any other facility in the region; volumes include more total joint replacements than any other medical center in the state.
We offer a full comprehensive range of benefits — see our website for details
Our nonprofit Mission is to improve the health and wellbeing of each person we serve. Our Vision is to demonstrate the highest-quality, best-value healthcare to all we serve.
Swedish is the largest nonprofit health care provider in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 118 primary care and specialty locations throughout the Puget Sound. Swedish employs more than 13,300 employees and 3,100 physicians and allied health professionals. Whether through physician clinics, education, research and innovation or other outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Patient Services
Work Locations: First Hill Broadway 2 (WA143) 600 Broadway Seattle, 98122
Req ID: 263380