Swedish Medical Center Patient Registration Representative - Patient Registration in Seattle, Washington
Swedish Medical Center is looking for a Patient Registration Representative (Per Diem, Variable shift) to work in Patient Registration Department at Swedish Ballard in Seattle, WA.
Responsible and accountable for the coordination of information and support needed for the flow of patients in the Swedish Medical Center and Emergency Department environment. Provides front line customer service including reception and Registration.
In this position you will:
Greets and directs patients and visitors presenting to all patient access areas within Swedish Health Services.
Works closely with patient, families, visitors, physicians, and staff to identify needs, answer questions, resolve problems, or provide other information. Exhibits exceptional compassion and sensitivity to all.
Demonstrates Culture of Safety values in daily operations. Is a patient advocate. Identifies special needs of patients (e.g. need for interpreter, wheelchair, too ill to wait at front desk) and communicates appropriately to assure safe patient care outcomes.
Interviews patients applying Patient Selection and Creation P & P and obtains patient demographic and insurance information. Documents complete and accurate information in EPIC ADT application including coverage eligibility, scanning and PCP information. Dispenses patient information brochures.
Performs timely and accurate registration, sign-in/check-in functionality notification of patient arrival of all patient types.
Required qualifications for this position include:
High school diploma or GED
Emergency Department staff is required to have current CPR certification within 90 days of starting position.
Preferred qualifications for this position include:
2 years experience in a medical setting with inpatient or outpatient admitting.
Patient Registration or financial counseling or insurance and medical terminology experience.
About the Ballard Campus.
Swedish's Ballard campus maintains its strong ties to the Ballard community and fosters a team-oriented work environment. The Ballard campus has an active obstetrics program and a full-service Emergency Department. It is the site of Swedish’s Addiction Recovery Services — one of the few hospital-based drug- and alcohol-treatment programs in Seattle.
We offer a full comprehensive range of benefits — see our website for details
Our nonprofit Mission is to improve the health and wellbeing of each person we serve. Our Vision is to demonstrate the highest-quality, best-value healthcare to all we serve.
Swedish is the largest nonprofit health care provider in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 118 primary care and specialty locations throughout the Puget Sound. Swedish employs more than 13,300 employees and 3,100 physicians and allied health professionals. Whether through physician clinics, education, research and innovation or other outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Schedule: On Call
Job Category: Patient Services
Work Locations: Ballard Tallman Bldg (WA195) 5350 Tallman Ave Nw Seattle, 98107
Req ID: 245390