Swedish Medical Center Patient Services Coordinator II - Sleep Clinic Cherry Hill in Seattle, Washington


Swedish Health Services is looking for a Patient Services Coordinator II, Licensed MA-C (1.0 FTE, Days) to work in the Sleep Clinic at Swedish Cherry Hill in Seattle, WA.

The Patient Services Coordinator II is responsible for scheduling of new patients, follow-up clinic appointments, subsequent treatments, and requested diagnostic tests, acquiring of insurance verifications, referrals and authorizations, preparing and maintaining the patient’s medical record, reconciling billing issues, answering multiple phone lines and triaging phone calls.

In this position you will:

  • Coordinate clinic schedule to determine physician and clinic RN availability for appointments

  • Schedule outside clinic appointments, diagnostic tests, non-invasive procedures, and surgical procedures

  • Registers and consents patients, ensuring the completion of required forms, if necessary, at clinic site. Collects insurance co-pays as required by clinic site

  • Completes initial prospectus on newly referred patients and distributes to the appropriate individuals

  • Obtains pertinent records/films in preparation for first visit


Required qualifications for this position include:

  • High school education or GED

  • Medical Terminology Certificate or successful completion of course within 6 months from date of hire

  • Successful completion of Oncology administrative training within 6 months

  • Knowledge of MS Word and Windows based applicationsPreferred qualifications for this position include:

  • Experience in a healthcare setting

  • Associate Degree or equivalent from a college or technical school

  • Experience obtaining insurance verifications , referrals, and authorizations

Preferred qualifications for this position include:

  • Associate Degree or equivalent from a two-year college or technical school with emphasis in Health Care

  • Patient care skills including confidentiality, sterile technique, patient education abd informed consent procedures

About Swedish Shared Services

Swedish is the largest, most comprehensive, nonprofit health provider in the Greater Seattle area. Our expanding network of facilities currently includes three hospital locations in Seattle, a hospital in Edmonds and the new Swedish Issaquah campus. It also consists of Swedish Medical Group’s network of primary care clinics, and affiliations with suburban hospitals and specialty clinics throughout Greater Seattle.

Each campus has a local operations leadership team, supported by centrally located and led corporate services, such as Human Resources, Financial and Information Services.

We offer a full comprehensive range of benefits — see our website for details


Our Mission

Our Non-Profit Mission: Improve the health and well-being of each person we serve.

About Us

Swedish is the largest nonprofit health care provider in the Greater Seattle Area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 183 primary care and specialty locations throughout the Great Puget Sound area. Swedish employs more than 13,000 employees and 4,200 physicians. Whether through physician clinics, health education, research and innovation or other means of outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Washington-Seattle

Work Locations: Cherry Hill James Tower (WA197) 550 17th Ave Seattle, 98122

Req ID: 191814