Swedish Jobs

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Job Information

Swedish Medical Center Patient Services Coordinator II - Swedish Cancer Institute, Gynecology Oncology in Seattle, Washington


Swedish Medical Center is looking for a Patient Services Coordinator II (0.4 FTE, Day Shift) to work at the Swedish Cancer Institute, Gynecology Oncology at Swedish First Hill in Seattle, WA.

The Patient Services Coordinator II provides support and clinic coordination of multiple patient care services as well as patient orientation for the Swedish Cancer Institute on multiple campuses, exercising independence in the planning and accomplishment of a wide spectrum of clerical duties.


In this position you will:

  • Answer phones and schedule appointments as directed. Makes schedule adjustments as necessitated by the patient’s condition and assist with patient concerns.

  • Coordinates clinic schedule to determine availability for appointments.

  • Use SMC and SCI computer systems efficiently and effectively. Able to learn new computer applications as they evolve.

  • Coordinate with other departments involved in patient appointments and care, such as transportation and interpreter services.

  • Contact patients regarding appointments or changes in appointments, as needed. May perform discharge follow-up phone calls, as necessary.

  • Schedule inpatient admissions when requested.

  • Contactsinsurance to verify coverage and process authorizations.


Required qualifications for this position include:

  • High school diploma or equivalent

  • Knowledge of MS Word and Windows based applications and general office equipment

  • Knowledgeable in medical terminology and diagnostic testing

Preferred qualifications for this position include:

  • Associate Degree or equivalent from a college or technical school

  • Experience in a health care setting (i.e. physician’s office, scheduler, etc.)

  • Experience obtaining insurance verifications, referrals, and authorizations

  • Strong customer service experience

  • Medical terminology and insurance experience a plus

About the First Hill Campus.

The 697-bed tertiary-care center on the Swedish/First Hill campus is the flagship of the Swedish health-care system. Swedish/First Hill has one of the most active and advanced birthing programs in Washington state and houses a Level III neonatal intensive-care unit. More surgeries are performed each year at Swedish/First Hill than at any other facility in the region; volumes include more total joint replacements than any other medical center in the state.

We offer a full comprehensive range of benefits — see our website for details


Our Mission

Our nonprofit Mission is to improve the health and wellbeing of each person we serve. Our Vision is to demonstrate the highest-quality, best-value healthcare to all we serve.

About Us

Swedish is the largest nonprofit health care provider in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 118 primary care and specialty locations throughout the Puget Sound. Swedish employs more than 13,300 employees and 3,100 physicians and allied health professionals. Whether through physician clinics, education, research and innovation or other outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Part-time

Shift: Day

Job Category: Patient Services

Location: Washington-Seattle

Work Locations: First Hill Arnold Bldg (WA181) 1221 Madison Seattle, 98104

Req ID: 246967