Swedish Jobs

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Job Information

Swedish Health Services Quality Program Manager - Aco Support in Seattle, Washington


Swedish Medical Group is looking for a Quality Program Manager (1.0 FTE, Day shift) to work in Aco Support in Seattle, WA.

The Quality Program Manager (QPM) facilitates quality improvement programs to standardize care delivery, increase reliability, promote high value care and support an effective quality management system at Swedish. Under the direction of Population Health leadership and in collaboration with operational and clinical leadership, the QPM leads the design, implementation, and sustainment of prioritized quality goals by supporting complex, cross-functional quality programs at a campus or health system level.

In this position you will:

  • Facilitates the selection of annual, priority-driven improvement projects, pathways and/or other activities that focus on key operational processes and services offered. Reviews evidence, research, available data, and coordinates risk and opportunity assessments that serve as the rationale for project selection and focus.

  • Partners with IS, Best Practice, Clinical Transformation, analytics, patient engagement, patient safety, risk management and other teams to coordinate improvements in education, workflow, Epic, and other areas identified by project teams.

  • Uses knowledge of quality improvement methodology and change management when performing process improvement and consulting with and directing leaders, managers and caregivers.

  • Participates in the design, creation, validation, analysis, and communication of clinical quality data as it related to organizational priorities in partnership with analytics and other relevant teams.

  • Supports the evaluation and continual improvement of quality and safety at Swedish, as represented by the quality management system and/or other standardized practices across the enterprise. Uses standardized principles (i.e. document vetting and control) and processes (i.e. internal audits, preventative/corrective action, risk reduction, action planning) as appropriate.


Required qualifications for this position include:

  • Bachelor's Degree

  • 3 years Healthcare.

  • 3 years If bachelor's degree is in an unrelated field, an additional 3 years of industry experience is required.

  • Interpreting regulatory standards, clinical guidelines, national quality metrics, and health services research.

  • Work experience in quality management, patient safety, systems thinking, change management.

  • Licensure as applicable to educational background.

Preferred qualifications for this position include:

  • Bachelor's Degree Health administration, public health, or related field.

  • Master's Degree Healthcare administration, public health, nursing, business or related subject.

  • Electronic Health Record experience

  • IHI, Six Sigma and/or Lean process improvement Preferred.

About Swedish Medical Group.

Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes 128 primary care and specialty care clinics.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit


Our Mission

Our Mission is to improve the health and well-being of each person we serve.

Our Vision is Health for a Better World.

About Us

Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty center in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the greater Puget Sound area. Swedish employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Quality/Risk/Safety (Non-Clinical)

Location: Washington-Seattle

Work Locations: Bank Of America Bldg (WA239) 800 Fifth Ave Seattle, 98104

Req ID: 317134