Swedish Medical Center Senior Patient Care Coordinator - Heart And Vascular Clinic in Seattle, Washington
Swedish Medical Group is looking for a Senior Patient Care Coordinator (1.0 FTE, Day Shift) to work in Heart and Vascular Clinic at Swedish Cherry Hill in Seattle, WA.
The Senior Patient Care Coordinator works under the general direction of a physician or his/her designee, utilizing communication and management skills to coordinate seamless care delivery for patients in a surgical or non-surgical setting, and provides basic patient care to assigned patients and act as a patient advocate to assure the patient’s access to care during their entry into and through the services of the clinic.
In this position you will:
Responsible for the daily operations and planning of workflow for the Patient Care Coordinators (PCC) to ensure that all team members know what their priorities are, daily
Assist with scheduling surgeries and/ or procedures or services needed in the ambulatory management of the patient's care.
Ensure a complete medical record is present at the time of patient visit, admission, and/ or procedure
Responsible for evaluating the efficiencies of the team as well as identifying barriers and move to eliminate them where possible
Acts as the liaison between the patient and the various clinic areas and ancillary services to coordinate activities involved in pre-operative planning and preparation or planned hospitalization
Perform other duties as assigned
Required qualifications for this position include:
High School diploma or GED
Minimum of 2 years' experience
Demonstrated PC skills, i.e. proficient with MS Office products including Word, Excel, and Outlook
Preferred qualifications for this position include:
Electronic Medical Records (EMR) experience
Medical Assistant Certification
Previous experience in a healthcare setting
Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion
Solid understanding of medical terminology
About Swedish Medical Group
Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes more than 900 providers across more than 130 primary care and specialty care clinics.
We offer a full comprehensive range of benefits — see our website for details
Our nonprofit Mission is to improve the health and wellbeing of each person we serve. Our Vision is to demonstrate the highest-quality, best-value healthcare to all we serve.
Swedish is the largest nonprofit health care provider in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 118 primary care and specialty locations throughout the Puget Sound. Swedish employs more than 13,300 employees and 3,100 physicians and allied health professionals. Whether through physician clinics, education, research and innovation or other outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Patient Services
Work Locations: Cherry Hill James Tower (WA197) 550 17th Ave Seattle, 98122
Req ID: 221682