Swedish Health Services Senior Quality Program Manager - Internal Only in Seattle, Washington
Swedish Medical Group is looking for a Senior Quality Program Manager (1.0 FTE, Day shift) to work in Aco Support in Seattle, WA.
The Senior Quality Program Manager (QPM) facilitates quality improvement programs to standardize care delivery, increase reliability, promote high value care and support an effective quality management system at Swedish. Under the direction of Quality Division leadership and in collaboration with operational and clinical leadership, the Senior QPM leads the design, implementation, and sustainment of prioritized quality goals by managing complex, cross-functional quality programs at a campus or health system level.
In this position you will:
Facilitates the selection of annual, priority-driven improvement projects, pathways and/or other activities that focus on key operational processes and services offered. Reviews evidence, research, available data, and coordinates risk and opportunity assessments that serve as the rationale for project selection and focus.
Partners with IS, Best Practice, Clinical Transformation, analytics, patient engagement, patient safety, risk management and other teams to coordinate improvements in education, workflow, Epic, and other areas identified by project teams.
Independently provides consultation to leaders, managers, and caregivers in establishing quality goals, identifying barriers, developing outcomes-oriented work plans, implementing changes, analyzing results, documenting measurable progress and graphically displaying information.
Uses expertise in Lean, Six Sigma, IHI’s Model for Improvement, change- and project management and other quality methodologies when performing process improvement and consulting with and directing leaders, managers and caregivers.
Leads the design, creation, validation, analysis, and communication of clinical quality data as it relates to organizational priorities in partnership with analytics and other relevant teams
Required qualifications for this position include:
Bachelor's Degree Degrees in Nursing, Lab Technologist, Physical Therapist, Pharmacist, RHIA or other clinical healthcare education.
Bachelor's degree in unrelated field wtih 5 years of experience is accepted.
5 years of healthcare experience.
Interpreting regulatory standards, clinical guidelines, national quality metrics, and health services research.
Expert work experience in quality management, patient safety, systems thinking, change management.
Licensure as applicable to educational background.
CPHQ, PMP, Lean, Six Sigma, or other related process improvement or quality training required.
Preferred qualifications for this position include:
Master's Degree in healthcare administration, public health, nursing, business or related subject.
Electronic Health Record.
About Swedish Medical Group.
Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes 128 primary care and specialty care clinics.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
Our Mission is to improve the health and well-being of each person we serve.
Our Vision is Health for a Better World.
Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty center in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the greater Puget Sound area. Swedish employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Quality/Risk/Safety (Non-Clinical)
Work Locations: Bank Of America Bldg (WA239) 800 Fifth Ave Seattle, 98104
Req ID: 309646