Swedish Health Services Social Work Case Manager - Case Management - Cherry Hill Seattle, WA in Seattle, Washington
Swedish Medical Center is looking for a Full Time Social Work Case Manager (1.0 FTE/ 40 hours per week, Day Shift) to work in Case Management at Swedish Cherry Hill in Seattle, WA.
Provides clinical case management functions via a collaborative process that transitions patients to optimal clinical outcomes while assuring safe, cost-effective care. Demonstrates a daily commitment to the department's value of teamwork.
In this position you will:
Psychosocial Essential Functions:• Conducts psychosocial need assessments for patients and families during hospital stay, identifying risk factors and strengths of patient/family support system.• Provides supportive counseling and crisis intervention, evaluate patient needs for psychiatric referral and provides drug abuse assessments. Facilitates referrals for post-discharge/extended needs. • Facilitates resolution of all legal issues including: protection; adoptions; administrative, police and CPS holds; power of attorney; guardianship etc. Completes mandated legal reporting. Conducts domestic violence assessments and assists with safety plans.• Consults with patients/family members re: advance directives, POLST etc. Ensures advance directives are in place and honored according to the patient’s wishes. Assures all ethical situations are identified and makes referrals to Medical Ethics Committee.• Assists with assuring palliative care protocols and interventions.• Participates in interdisciplinary team conferences so that team members are informed of psycho/social issues that will impact hospital stay, as well as goals and plans for discharge.• Plans, coordinates, facilitate and participate in patient/family conferences. Assists staff in identifying primary patient/family decision maker and communicates plan of care as indicated.• Facilitates all issues surrounding patient care in a compassionate manner, functioning as an advocate for patients and families.• Provides thorough documentation in the medical charts and Case Management files.
Transition (discharge) Planning Essential Functions:• Creates and implements transition plans for all patients. Educates patient and family of transition plans upon admission and provides updates and/or changes throughout the hospital stay. Assists patients and families in accessing community resources.• Participates in multidisciplinary transition planning meetings and facilitates patient care conferences.• Contacts and arranges placements to skilled nursing facilities, rehab, long-term care, specialty care, home health, etc. to assure post hospital care. Assures the acquisition of DME, medications and other discharge needs. Following transition, calls patient/family as needed to assure appropriate transition occurred.• Coordinates necessary funding for post-transition placements and other plans to achieve optimal outcomes.• Delegates functions to the Case Management Assistant as appropriate.
Financial Reimbursement and Utilization Management Essential Functions:• Works with Patient Access Liaisons to facilitate screening for financial needs. Collaborates with the health care team to identify issues or problems with finances. Helps facilitate applications for benefits as needed. Collaborates with the health care team to communicate and co-ordinate with insurance companies to arrange appropriate post-hospital care and services.• Maintains knowledge of patients’ reimbursement processes and communicates reimbursement information to patients, families, and the healthcare team.• Maintains awareness of relevant managed care contract requirements and Medicare and Medicaid reimbursements and guidelines.
Clinical Coordination Essential Functions:• Participates in case management and unit healthcare teams. Collaborates with RN Case Manager, physicians and other team members. Identifies the “Captain of the Ship” in complex cases with multiple doctors.• Communicates findings and care recommendations effectively to ensure plan of care is being followed for all patients. Provides consultation and mediation services to facilitate patient progression towards desired outcomes.• Maintains credibility as a clinical resource/professional role model. Ensures consistent psychosocial standards of care.
Performance Improvement Essential Functions:• Promotes heath care outcomes in concert with currently accepted clinical practice guidelines and established clinical pathways.• Recognizes and records avoidable delays and avoidable days. Identifies poor outcomes/data for referral for performance improvement. Works to remove barriers that impede optimal patient care.• Records and appropriately manages patient and family concerns and complaints promptly.• Ensures compliance with regulatory standards of care at both the state and federal levels.
Required qualifications for this position include:
Master's Degree Social Work
Licensed Social Work Associate – Independent Clinical (LSWAIC) required.
Preferred qualifications for this position include:
1 year Directly related work experience social services in a heath care setting
Experience in crisis intervention
LICSW is preferred
ACM/CCM certification is preferred.
About the Cherry Hill Campus
What is now known as the James Tower at Swedish/Cherry Hill Campus was home to the first hospital in Seattle, established in 1877 by the Sisters of Providence, a Catholic charity. On July 1, 2000, the 385-bed tertiary-care center previously known as Providence Seattle Medical Center became part of the Swedish health-care system.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
Our Mission is to improve the health and well-being of each person we serve.
Our Vision is Health for a Better World.
Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty center in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the greater Puget Sound area. Swedish employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Social Work
Work Locations: Cherry Hill Main Bldg (WA150) 500 17th Ave James Tower Seattle, 98122
Req ID: 303777