Swedish Health Services Starbucks Retail Services Supervisor - Starbucks Retail Cherry Hill in Seattle, Washington
Swedish Medical Center is looking for a Starbucks Retail Services Supervisor (1.0 FTE, Variable Shift) to work in Starbucks Retail Cherry Hill at Swedish Cherry Hill in Seattle, WA.
This job contributes to creating the Starbucks Experience for customers by assisting the Manager in executing store operations, ensuring quality customer service, and delegating tasks. Ensures that customers receive prompt service, quality beverages and products. Maintains a clean and comfortable store environment. Assists with ordering supplies and taking inventory of needed product. Oversees and performs daily floor cleaning and environmental upkeep of store and backroom, and unloads Starbucks product. Models and acts in accordance with Starbucks and Swedish guiding principles. Responsible for monitoring compliance with established policies and procedures as well as handling employee development, counseling, training and performance evaluation in accordance with Swedish standards. Assists store manager with additional store functions as needed.
In this position you will:
Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks and Swedish. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks and Swedish.
Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
Assists with new staff training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Contributes to positive team environment by recognizing changes in staff morale and performance and communicating them to the store manager.
Delivers customer service to all customers by acting with a “customer comes first” attitude and connecting with the customer. Discovers and responds to customer needs.
Required qualifications for this position include:
Associate's Degree Associate’s degree (AA) or equivalent from a college or technical school. Or equivalent educ/experience
Equivalent food service experience in a leadership, supervisory, or management role may be substituted for education requirement.
2 years Supervisory experience.
1 year Food service experience.
Current State of Washington Food and Beverage Service Worker’s Permit required.
Referred qualifications for this position include:
- Coursework/Training Food Safety or HACCP (Hazard Analysis Critical Control Point) training.
About the Cherry Hill Campus.
What is now known as the James Tower at Swedish/Cherry Hill Campus was home to the first hospital in Seattle, established in 1877 by the Sisters of Providence, a Catholic charity. On July 1, 2000, the 385-bed tertiary-care center previously known as Providence Seattle Medical Center became part of the Swedish health-care system.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
Our Mission is to improve the health and well-being of each person we serve.
Our Vision is Health for a Better World.
Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty center in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the greater Puget Sound area. Swedish employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Food Service Attendant
Work Locations: Cherry Hill Main Bldg (WA150) 500 17th Ave James Tower Seattle, 98122
Req ID: 306916