Swedish Health Services Starbucks Retail Services Supervisor in Seattle, Washington
Swedish Medical Center is looking for a Starbucks Retail Supervisor (1.0 FTE, Variable Shift) to work in the Starbucks Retail Department at Swedish First Hill in Seattle, WA.
This job contributes to creating the Starbucks Experience for customers by assisting the Manager in executing store operations, ensuring quality customer service, and delegating tasks. Ensures that customers receive prompt service, quality beverages and products. Maintains a clean and comfortable store environment. Assists with ordering supplies and taking inventory of needed product. Oversees and performs daily floor cleaning and environmental upkeep of store and backroom, and unloads Starbucks product.
In this position you will:
Acts with integrity, honesty and knowledge to promote the culture, values and mission of Starbucks and Swedish. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so the team can respond as necessary to build a community sharing place for patients, visitors and staff.
Assists with new staff training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides clear, specific and timely performance feedback to employees and store manager.
Contributes to positive team environment by recognizing changes in staff morale and performance and communicating them to the store manager.
Delivers customer service to all customers by acting with a “customer comes first” attitude and connecting with the customer. Discovers and responds to customer needs.
Required qualifications for this position include:
Associate's Degree or equivalent from a college or technical school or equivalent educ/experience
Current State of Washington Food and Beverage Service Worker’s Permit required
Two (2) years Supervisory experience.
One (1) year Food service experience.
About the First Hill Campus.
The 697-bed tertiary-care center on the Swedish/First Hill campus is the flagship of the Swedish health-care system. Swedish/First Hill has one of the most active and advanced birthing programs in Washington state and houses a Level III neonatal intensive-care unit. More surgeries are performed each year at Swedish/First Hill than at any other facility in the region; volumes include more total joint replacements than any other medical center in the state.
We offer a full comprehensive range of benefits — see our website for details
Our Mission is to improve the health and well-being of each person we serve.
Our Vision is Health for a Better World.
Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty center in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the greater Puget Sound area. Swedish employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Food Service Attendant
Work Locations: First Hill Main Bldg (WA145) 747 Broadway Seattle, 98122
Req ID: 270901