Swedish Medical Center Supervisor - Business Office Cash Control in Seattle, Washington
Swedish Medical Center is looking for a Supervisor - Business Office Cash Control to work in Corporate Billing at Metropolitan Park East in Seattle, WA .
The Supervisor Business Office Cash Control will oversee supervision and coordination of the Swedish Health Services (SHS) Cash Control and Credit Balance staff. Supervises the preparation, editing and submission of accurate and timely insurance claims (electronic and manual) to commercial and regulatory payers. Claims process includes reconciling claim runs, creating electronic claim files, and resolving errors. Supervises cash collection, refunds and adjustment processes to ensure accuracy of patient account balances. Responsible for the oversight of proper handling of credit balances. Responsible to insure timely posting of all payments. Conduct research / analyze, and assist with problem solving and solutions.
In this position you will:
Coach and Mentor new staff, perform evaluations, and monthly one on ones
Conducts regular reviews of the Cash and Credit Balance cycle to ensure accuracy and timeliness.
Identifies and monitors trends, develops standards and improved processes
Conduct benchmark and competitive analysis or surveys, to build quality and efficiency in the Cash Control and Credit Balance functions.
Prepares reports for management.
Interact with internal and external contacts, including all levels of staff and management throughout Swedish, and externally with patients and families, insurance companies, physicians and their staff, auditors, and vendors.
Stay informed of new and/or changing regulations.
May be required to participate in internal and external audits, review audit findings and implements changes as required.
Participate in the design of systems to support the business and operational needs of SHS.
Collect and document business requirements, and assists in the development of new workflows, policies and procedures, and documentation for the department.
Required qualifications for this position include:
Medical terminology and medical coding training in an accredited school or equivalent on-the-job training in a billing role
2 years’ experience in Hospital Cash Control and Credit Balance resolution
Detailed knowledge and understanding of ICD-9, CPT, and HCPCS coding classification systems, familiar with medical terminology and its applications, insurance rules and regulations
Knowledge of state and federal regulations
Good oral, written, and interpersonal communications
Problem solving in a variety of settings
Ability to work efficiently under pressure
Ability to work independently and take initiative
Ability to demonstrate a commitment to continuous learning and to operationalize that learning
Ability to deal effectively with constant changes and be in a change agent
Ability to deal effectively with difficult people and/or difficult situations
Ability to willingly accept responsibility and/or share responsibility
Ability to set priorities and use good judgment for self
Preferred qualifications for this position include:
Bachelor’s degree in Finance, Business Management or healthcare administration
Strong technical background including experience with automated systems
Proficient in working with Epic
Knowledge of the revenue cycle and/or regulatory requirements
About the SWEDISH Campus:
Swedish is the largest, most comprehensive, nonprofit health provider in the Greater Seattle area. Our expanding network of facilities currently includes three hospital locations in Seattle, a hospital in Edmonds and the new Swedish Issaquah campus. It also consists of Swedish Medical Group’s network of primary care clinics, and affiliations with suburban hospitals and specialty clinics throughout Greater Seattle.
Each campus has a local operations leadership team, supported by centrally located and led corporate services, such as Human Resources, Financial and Information Services.
We offer a full comprehensive range of benefits — see our website for details
Our Non-Profit Mission: Improve the health and well-being of each person we serve.
Swedish is the largest nonprofit health care provider in the Greater Seattle Area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 183 primary care and specialty locations throughout the Great Puget Sound area. Swedish employs more than 13,000 employees and 4,200 physicians. Whether through physician clinics, health education, research and innovation or other means of outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Billing / Insurance
Work Locations: Metropolitan Park East (WA152) 1730 Minor Avenue Metropolitan East Tower Seattle, 98101
Req ID: 187205