Swedish Medical Center Technology and Operations Manager - Swedish Simulation Center in Seattle, Washington


Swedish Shared Services is looking for a Technology and Operations Manager (1.0 FTE, Days) to work in the Swedish Simulation Center at Swedish First Hill in Seattle, WA.

The Simulation Technology and Operations Manager oversees the successful daily operations of the Swedish Simulation Center, including scheduling, supply inventory, maintaining and repairing simulators, simulation equipment, audio visual systems, computers and coordination of all simulation center activities in accordance with the standards of simulation practice. The Technology and Operations Manager works collaboratively with content leaders to program appropriate scenarios and physiological responses, creating a realistic and safe environment to meet Swedish specifications while adhering to internationally recognized simulation standards. This position will train all participating staff to ensure equipment competence and safety as well as conduct ongoing education on advances in technology and simulator equipment. In addition, this position is responsible for training and onboarding new Simulation Technology Specialists and guiding the work to ensure optimal workflow.

In this position you will:

  • Oversee operation, set-up and maintenance of all medical simulation training center equipment (computerized patient simulators, simulation software, virtual and task trainers, and audiovisual devices).

  • Interface with product manufacturers and simulation vendors for new equipment recommendations. Research, review, demo, order, purchase, inventory and catalog all patient simulators, skill task trainers, medical equipment and supplies for effective center operations.

  • Assist in the design, implementation and presentation of specialized simulation training programs for center-based business development. Manage the scheduling of training events, staff and equipment for the Simulation Center. Supervise use of the Simulation Lab and associated instructors/facilitators to ensure policy adherence and present a safe learning environment.

  • Manage the maintenance, review, and updating of department documentation, which may include accreditation standards and policies and procedures related to simulation. Develop simulation training/operation manuals and reviews, update and maintain current manuals for proper content and best practice standards.

  • Maintain department records/databases; enters, extracts, and submits data for department, state/federal, or affiliation requests or requirements and statistical reporting. Create and distribute department reports.

  • Develop and maintain strategies to enhance programs and services, utilizing available resources and acquiring additional tools to create realistic clinical simulation learning scenarios and environments.

  • Complete individual project tasks assigned within designated timelines and due dates. Communicate immediately any issues that potentially jeopardize project deadlines. Recommend and/or develop a recovery plan for department management review.

  • Responsible for keeping website content current and accurate and in accordance with web design policies and standards.


Required qualifications for this position include:

  • Bachelor’s Degree in business, technology and/or related field

  • Certified Healthcare Simulation Operations Specialist (CHSOS)

  • Recent or current professional experience in project management, operations and/or a supervisory role

  • Minimum two (2) years' experience in simulation or simulation-related work

  • BLS Certification

  • Minimum three (3) years' professional experience with computer technology

  • Equipment operation and simulation training from Laerdal, Gaumard and CAE manufacturers

About Swedish Shared Services:

Swedish is the largest, most comprehensive, nonprofit health provider in the Greater Seattle area. Our expanding network of facilities currently includes three hospital locations in Seattle, a hospital in Edmonds and the new Swedish Issaquah campus. It also consists of Swedish Medical Group’s network of primary care clinics, and affiliations with suburban hospitals and specialty clinics throughout Greater Seattle.

Each campus has a local operations leadership team, supported by centrally located and led corporate services, such as Human Resources, Financial and Information Services.

We offer a full comprehensive range of benefits — see our website for details


Our Mission

Our nonprofit Mission is to improve the health and wellbeing of each person we serve. Our Vision is to demonstrate the highest-quality, best-value healthcare to all we serve.

About Us

Swedish is the largest nonprofit health care provider in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 118 primary care and specialty locations throughout the Puget Sound. Swedish employs more than 13,300 employees and 3,100 physicians and allied health professionals. Whether through physician clinics, education, research and innovation or other outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Non-Clinical Lead/Supervisor/Manager

Location: Washington-Seattle

Work Locations: First Hill Broadway 2 (WA143) 600 Broadway Seattle, 98122

Req ID: 207399