Swedish Medical Center Workflow Specialist in Seattle, Washington


Swedish Medical Group is looking for a Workflow Specialist (1.0 FTE, Days) in Seattle, WA.

The Workflow Specialist plays a vital role on the Quality Improvement team, demonstrating the Swedish values of patient-centered care and service; respect, caring and compassion; teamwork and partnership; continuous learning and improvement; and leadership.

In this position you will:

  • Support all aspects of the Swedish Medical Group clinical quality improvement efforts

  • Identify areas for targeted analysis, data measurement, analysis and reporting, and supporting clinical program Plan-Do-Study-Act (PDSA) cycles

  • Develop, implement and evaluate departmental goals and objectives to support the quality plan


Required qualifications for this position include:

  • Bachelor’s degree in health administration, public health, or related field is preferred or equivalent experience in lieu of degree

  • Experience in applied project management, specifically working with quality improvement outcomes

  • Knowledge of ambulatory health care operations and systems

  • Strong computer skills a must

  • Commitment to teamwork and quality care

  • Excellent verbal and written communication skills

  • Ability to analyze and problem solve independently

  • Demonstrated commitment to high quality customer service

Preferred qualifications for this position include:

  • Master’s degree in health administration, public health or related field

  • Clinical certificate or license (eg, medical assistant, LPN/RN, or similar)

About Swedish Medical Group

Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes more than 900 providers across 108 primary care and specialty care clinics.

We offer a full comprehensive range of benefits — see our website for details


Our Mission

Our Non-Profit Mission: Improve the health and well-being of each person we serve.

About Us

Swedish is the largest nonprofit health care provider in the Greater Seattle Area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 183 primary care and specialty locations throughout the Great Puget Sound area. Swedish employs more than 13,000 employees and 4,200 physicians. Whether through physician clinics, health education, research and innovation or other means of outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Operational Excellence / Lean / Black Belt

Location: Washington-Seattle

Req ID: 177815